Community Listening Service

NHS TAYSIDE COMMUNITY LISTENING SERVICE

The NHS Community Listening Service is a valuable service that is available to anyone who needs support or someone to talk to during challenging periods of life. People experiencing loss, grief, work stress, difficult relationships, chronic illnesses, the strain of caring responsibilities, and various other life challenges can sometimes find hope, relief, and a fresh perspective after speaking to a listener.

It is a confidential service that offers a safe environment for individuals to express their thoughts and feelings without fear of being judged.

The service is provided by NHS trained volunteers who come from diverse backgrounds and are ready to listen and provide emotional support for 50 minutes per appointment. Listeners can also signpost individuals to other services if needed.

The appointments take place face-to-face at GP practices or via the central telephone service.

The Community Listening Service is an important part of the NHS's commitment to promoting mental health and wellbeing. By providing a listening ear to those who need it most, it helps to reduce the stigma surrounding mental health and encourages individuals to seek help when they need it. It has a proven track record of reducing stress, anxiety, and depression.

Below is what people have said about the service:

“Just having someone impartial helped enormously and some guidance was given as to who I could contact to help with one aspect of my issues.”

“She listened, signposted and had a sense of humour that made me feel at ease.”

“I felt empowered in being able to deal with my anxiety.”

“A non-judgemental listening ear. I am able to speak my mind without considering the impact of what I say.”

“This service is an excellent service to have at my doctor's practice and must also be a very good asset and help for the GPs.”

If you are interested in finding out more about becoming a volunteer (particularly in Perthshire), please get in touch.